Contact
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We’re here to help
Have a question or need help? We’d love to hear from you. Fill out the form below or use the details here — we typically respond within one business day.
Customer service
Questions about a product, your order, delivery or a return? Send us an email and we’ll be happy to help.
Opening hours
Monday – Friday: 9:00 AM – 6:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: 11:00 AM – 4:00 PM
All times ET (Toronto time). Our online store is always open.
Contact us
Support
Frequently asked questions
Do you offer free shipping?
Yes. Every Canadian order ships free. As soon as your package is on its way, we send you the tracking information by email so you can follow your order to your door.
How do I find the right size?
Each product page includes a detailed size chart to help you find your perfect fit. We recommend comparing the chart to a similar item you already own. If you are between sizes, we generally suggest sizing up for the most comfortable fit. Still unsure? Our support team is happy to help.
Can I return an item if it is not right for me?
Of course. You can return your order within 30 days of receiving it. Items must be unworn and in their original condition. Just send us an email and we will guide you through the return process step by step.
Will I receive a confirmation email after ordering?
Yes. You will receive an order confirmation by email right after placing your order. If you do not see it, please check your spam folder or reach out to our support team.
How can I contact you?
Send us an email at info@bellamylaurent.com and we will get back to you as soon as possible. We are here to help with questions about products, orders, delivery, and returns.
Still have a question?
info@bellamylaurent.comOur Promise to You
Every order, every time — you're in good hands.
Free Shipping Across Canada
We offer free shipping within Canada. We’ll send you the tracking information as soon as your package is on its way.
Tracked delivery · Canada-wide
30-Day Money-Back Guarantee
Take your time with your purchase. If it isn’t right for you, email us within 30 days of delivery and we’ll help you with your return.
Full refund · 30 days
Safe and Secure Payment
Pay safely with credit card, Apple Pay, Google Pay, or Shop Pay. Your payment information is protected throughout checkout.
SSL encrypted · All major cards accepted
Trusted by 10,000+ Canadians — and counting.